dbt22 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

As Bangladesh's online betting and casino platform, dbt22 places your privacy as its highest priority. This Privacy Policy ("Policy") describes how dbt22 ("we", "us", or "Platform") collects, processes, stores, and protects your personal information.

This Policy applies to all users of the dbt22 website and related services. By using our Platform, you are considered to have read and agreed to the terms of this Policy in full. If you disagree with any part of this Policy, please stop using our services and contact us.

                
                This Policy may be updated from time to time. The latest version will always be available on this page.
              

2 Information We Collect

dbt22 only collects information that is necessary to provide our services and to improve your experience. We may collect the following types of information:

2.1 Information You Provide Directly

Name, email address, and identification details required to create an account.
Date of birth — for age verification (only persons aged 21 or above may use our Platform).
Mobile number and payment-related information (such as bKash, Nagad, or Rocket account numbers).
Identity document details — for identity verification where applicable.

2.2 Automatically Collected Information

IP address, browser type and version, and device identity.
Date and time of access to the Platform (Bangladesh Standard Time, UTC+6).
Page views, session duration, and click-related data.
Transaction history — deposit and withdrawal amounts, methods, and timestamps.
Gaming activity — game type, bet amounts, and outcome history.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies that improve your browsing experience and ensure the functionality of our Platform. See Section 6 for details.

3 Purpose of Data Use

dbt22 uses your information for the following purposes:

Account creation and management — to properly manage your profile, transactions, and gaming activity.
Payment processing — to securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
Identity and age verification — to ensure the security and legitimacy of the Platform.
Customer support — to resolve your issues via 24/7 live chat and email.
Fraud prevention — to detect unusual activity and keep your account secure.
Responsible gaming — to monitor your gaming behaviour and provide support where needed.
Service improvement — to enhance Platform functionality and user experience.
Relevant communications — to send promotional information and updates (subject to your consent).

                
                We never sell your information to third parties or use it for unauthorised commercial purposes.
              

4 Data Storage and Retention

dbt22 retains your information only for as long as it is necessary to provide services or to meet legal obligations.

4.1 Active Account Data

While your account remains active, your registration details, transaction history, and gaming records are stored securely. This information is necessary for the proper management of your account and for resolving disputes.

4.2 Closed Account Data

After an account is closed, certain information may be retained for a defined period due to legal, financial, and regulatory requirements. Once that period has passed, the information is securely deleted.

4.3 Data Storage Location

All data is stored on secure servers. We follow industry-standard security measures to ensure the protection of your information.

5 Sharing Data with Third Parties

dbt22 does not generally share your personal information with third parties. However, information may be shared in the following exceptional circumstances:

5.1 Service Provider Partners

Trusted technology partners involved in operating our Platform (such as payment gateway operators) may access information to a limited extent. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.

5.2 Legal Obligations

Required information may be disclosed in response to a court order, a lawful request from a law enforcement authority, or any other legal obligation.

5.3 Fraud Prevention

Information may be shared with relevant investigative bodies to prevent financial crime, fraud, or misuse of the Platform.

5.4 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi may process the minimum information necessary to operate their games. All of them follow international data protection standards.

                
                We never sell your information for commercial purposes or share it with advertising third parties.
              

6 Cookies Policy

Cookies are small text files stored in your browser. dbt22 uses the following types of cookies:

6.1 Essential Cookies

These are essential for the basic functioning of the Platform — including maintaining login sessions, security verification, and payment processing. These cookies cannot be disabled.

6.2 Functional Cookies

Used to remember your preferences and settings, such as language preferences and session-related information.

6.3 Analytics Cookies

Used to analyse Platform usage statistics and improve service quality. This data is processed in aggregate form and does not reveal your identity.

Non-essential cookies can be managed by changing your browser settings. However, disabling cookies entirely may prevent you from using certain features of the Platform.

7 Your Rights

dbt22 fully recognises your rights over your personal information. You have the following rights:

7.1 Right to Access

You may request a copy of the information held about you at any time. We generally process such requests as quickly as possible.

7.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. This can be done through your account settings or with the help of our support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, due to legal obligations or ongoing disputes, it may not always be possible to delete certain information before a set period has elapsed.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances.

7.5 Right to Opt Out of Marketing Communications

You may request to be removed from promotional emails or messages at any time. Core service-related communications (such as transaction confirmations) will continue.

To exercise any of the above rights, contact us directly. We take all requests seriously.

8 Data Security Measures

dbt22 has adopted industry-standard technical and administrative measures to protect your information:

SSL Encryption: All data exchanged between our Platform and your device is protected by SSL/TLS encryption technology.
Secure Payments: All financial transactions via bKash, Nagad, and Rocket are processed through secure channels.
Access Controls: Access to your information is restricted to authorised personnel only.
Security Audits: Our systems undergo regular security testing.
Data Backups: Important data is backed up regularly so that no information is lost in the event of a technical incident.

                
                No method on the internet is 100% secure. We strive to provide the highest level of protection, and in the event of a security incident we will notify you in a timely manner.
              

To keep your own account secure, use a strong password and do not share your login details with anyone.

9 Protection of Minors

dbt22 strictly ensures that only persons aged 21 or above may register on and use our Platform.

We do not intentionally collect any information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe a minor is using our Platform, please contact us.

10 Policy Changes and Updates

dbt22 reserves the right to update this Privacy Policy from time to time. Changes may include:

Changes to the scope of data collection as new services or features are added.
Adjustments to align with changes in legal or regulatory requirements.
Improvements to security measures.
Changes to or additions of third-party partners.

For any significant changes, we will notify you by email or through a notice on the Platform. Continued use of the Platform after changes have been made will be considered acceptance of the updated Policy.

                
                We aim to give sufficient advance notice before significant changes take effect.
              

11 Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any rights regarding your data, please contact us:

Our support team treats every privacy-related request with the utmost importance and is committed to providing a resolution as quickly as possible.

dbt22's Privacy Policy